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Terms of Service

Last Updated: November 15, 2025

1. Acceptance of Terms

By accessing or using PakSouls ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Eligibility

To use PakSouls, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the service under applicable laws
  • Provide accurate and truthful information

3. Account Registration and Security

3.1 Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account
  • You must verify your account through WhatsApp and email
  • One person may maintain only one account

3.2 Account Security

You agree to notify us immediately of any unauthorized access or security breach.

4. User Conduct

You agree not to:

  • Post false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Use the platform for commercial solicitation
  • Upload inappropriate, offensive, or illegal content
  • Scrape, copy, or misuse platform data
  • Interfere with platform security or functionality
  • Create multiple accounts

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you post, but grant PakSouls a license to use, display, and distribute it for platform purposes.

5.2 Platform Content

All platform features, designs, and materials are owned by PakSouls and protected by copyright and intellectual property laws.

6. Verification and Safety

We implement verification processes to ensure safety:

  • WhatsApp and email verification required
  • AI-powered and manual photo verification
  • Right to suspend or terminate accounts violating guidelines
  • Reporting and blocking features for user safety

7. Premium Services

We offer optional premium features:

  • Basic services remain free
  • Premium subscriptions are subject to separate terms
  • Refund policy applies as per subscription terms
  • We may modify premium features with notice

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Termination

We reserve the right to:

  • Suspend or terminate accounts for violations
  • Remove content that violates our guidelines
  • Discontinue services with reasonable notice

You may delete your account at any time through app settings.

10. Disclaimers

PakSouls is provided "as is" without warranties:

  • We do not guarantee matches or results
  • We are not responsible for user conduct
  • We do not conduct background checks beyond verification
  • Users are responsible for their own safety and decisions

11. Limitation of Liability

To the maximum extent permitted by law, PakSouls shall not be liable for indirect, incidental, or consequential damages arising from platform use.

12. Dispute Resolution

Any disputes shall be resolved through:

  • Good faith negotiation
  • Mediation if negotiation fails
  • Arbitration as a final resort

13. Changes to Terms

We may modify these terms at any time. Continued use after changes constitutes acceptance of new terms. Significant changes will be communicated via email or app notification.

14. Governing Law

These terms are governed by applicable laws and regulations in the jurisdictions where we operate.

15. Contact Information

For questions about these Terms of Service:

  • Email: support@paksouls.com
  • WhatsApp Support: +971 56 868 3241

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